Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"eb0cec173fd546b4fa7894acd623fb097090d74d_lout","branding":{"id":"2","key":"vsd","name":"Videosign Service Desk","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a185a63f-0c67-48d3-b17e-8c8ec126d717/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1Y2NmZmNiMC1lMWI0LTQxMmQtYWRjNC1mODZmYjg4NTQ2ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmExODVhNjNmLTBjNjctNDhkMy1iMTdlLThjOGVjMTI2ZDcxNyI6WyJyZWFkIl19LCJleHAiOjE3NzA3MjE3MTcsIm5iZiI6MTc3MDcyMTExN30._zVetjILK8eCSG4sLPlwWkF4BBb_JP5l2w8Kpgwglgo&client=5ccffcb0-e1b4-412d-adc4-f86fb88546e5&mode=fit","logoId":"a185a63f-0c67-48d3-b17e-8c8ec126d717","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Videosign Help Center","sharedPortalName":"Videosign Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Videosign Help Center","sharedPortalName":"Videosign Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#195979","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fda81afc-5919-4987-ada1-696c0de664b3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1Y2NmZmNiMC1lMWI0LTQxMmQtYWRjNC1mODZmYjg4NTQ2ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZkYTgxYWZjLTU5MTktNDk4Ny1hZGExLTY5NmMwZGU2NjRiMyI6WyJyZWFkIl19LCJleHAiOjE3NzA3MjE3MTcsIm5iZiI6MTc3MDcyMTExN30.h-heB0PeWp77DWMPjV8VvetmxCJjCzj_EMYB-fxYd0w&client=5ccffcb0-e1b4-412d-adc4-f86fb88546e5&height=300&mode=fit","bannerMediaApiFileId":"fda81afc-5919-4987-ada1-696c0de664b3","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"vsd","projectId":10107,"serviceDeskId":2,"name":"Videosign Service Desk","description":"<p>Welcome! You can raise a Videosign Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"45","name":"Account Creation Request","descriptionHtml":"","callToAction":"Account Creation Request","introHtml":"<p>For partners to log an account creation request, for partner requests only.</p>","icon":11728,"iconUrl":"https://videosignltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11728","groups":[10],"key":""},{"id":"37","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11717,"iconUrl":"https://videosignltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11717","groups":[10],"key":""},{"id":"39","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11700,"iconUrl":"https://videosignltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11700","groups":[10],"key":""},{"id":"41","name":"Report an Issue","descriptionHtml":"","callToAction":"Report an Issue","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11710,"iconUrl":"https://videosignltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11710","groups":[10],"key":""},{"id":"36","name":"Request a Change","descriptionHtml":"","callToAction":"Request a Change","introHtml":"<p>For configuration changes and feature requests.</p>","icon":11706,"iconUrl":"https://videosignltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11706","groups":[10],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11726,"iconUrl":"https://videosignltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11726","groups":[],"key":""}],"reqGroups":[{"id":10,"name":"General"}],"orderMapping":{"10":[41,45,37,36,39]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c1823189-4311-351a-a811-3c9834dd43cc","appLinkName":"System Confluence","appLinkUrl":"https://suitebox.atlassian.net/wiki","spaceKey":"VSD","spaceName":"Videosign Service Desk","spaceUrl":"https://suitebox.atlassian.net/wiki/spaces/VSD","isServer":false},"labels":[],"projectKey":"VSD","serviceDeskId":2,"kbLinkDomainURLs":["https://videosignltd.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1Y2NmZmNiMC1lMWI0LTQxMmQtYWRjNC1mODZmYjg4NTQ2ZTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA3MjIzMTcsIm5iZiI6MTc3MDcyMTExNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Hj55GgnyTUpWhdCvnGiwACKcC52_5hT-QOYK4UPSSAs","targetCollection":"upload-project-10107","endpointUrl":"https://api.media.atlassian.com","clientId":"5ccffcb0-e1b4-412d-adc4-f86fb88546e5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Videosign Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://videosignltd.atlassian.net/wiki","kbLinkDomainURLs":["https://videosignltd.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}